Effective Date: April 14, 2026
When you use PixiKwik, you trust us with your information. We are committed to respecting that trust and safeguarding your privacy. This Privacy Policy explains the personal information we collect, how we use it, how we share it, and the choices you have regarding your information.
By creating an account, accessing the PixiKwik platform, placing orders, becoming a vendor, or interacting with PixiKwik services, you acknowledge that you have read and understood this Privacy Policy.
PixiKwik prioritizes the protection of your personal information and complies with all applicable privacy laws and regulations.
PixiKwik collects personal information in three main categories:
We collect personal information through multiple methods:
PixiKwik processes personal information for the following purposes:
PixiKwik implements comprehensive administrative, technical, and physical security controls to protect your personal information, including:
While we implement industry-leading security measures, no system is completely secure. PixiKwik cannot guarantee absolute security, but we remain committed to protecting your information.
PixiKwik shares personal information only when necessary to operate services, provide support, and comply with legal obligations.
To enable safe, functional delivery and vendor experiences:
We may share personal information with trusted third-party service providers who assist with platform operations. These partners include:
All service providers are bound by confidentiality agreements and may only use information to perform services for PixiKwik.
⚠️ CRITICAL NOTICE: PixiKwik respects your privacy regarding SMS communications. Your phone number and SMS consent information will NOT be shared with third parties or affiliates for marketing purposes under any circumstances. Phone numbers collected through SMS consent processes are used exclusively for communications directly related to PixiKwik services and vendor partnerships. This protection applies to all SMS opt-in consent data.
We may disclose personal information when required by law or to protect PixiKwik and users:
In the event of a merger, acquisition, bankruptcy, asset transfer, or similar business transaction, personal information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.
You have the following rights regarding your personal information:
You may request a copy of the personal information PixiKwik holds about you. Submit requests to: legal@pixikwik.net
You may request correction or updating of inaccurate or incomplete personal information. You can update certain information directly in your account settings or contact us at legal@pixikwik.net
You may request deletion of your account and associated personal information. We will honor such requests except where retention is required for legal obligations, fraud prevention, or operational records. Submit deletion requests to: legal@pixikwik.net
You may opt out of marketing communications at any time by:
Opting out of marketing does not affect essential transactional communications such as order confirmations, delivery updates, or account security alerts.
You may object to processing based on legitimate interests. Submit objections to: legal@pixikwik.net with subject line “Right to Object”
PixiKwik shares personal information only when necessary to operate our services, support deliveries, ensure safety, comply with the law, and honor user choices.
To enable safe, functional delivery experiences:
Vendors & Delivery Partners may receive:
Customers may receive:
For enterprise or shared accounts, account owners may receive order history and account-related information.
PixiKwik may share information when initiated by the user, including when:
If PixiKwik forms related business entities, personal information may be shared internally to support platform operations. Any affiliate receiving information will follow equal or stronger protections than those stated in this Policy.
PixiKwik works with trusted third parties to power the platform. We may share information with:
Partners may only use information to perform services for PixiKwik and must protect it.
PixiKwik may share personal information when required to:
If PixiKwik is involved in:
personal information may be transferred to a successor entity while maintaining similar or stronger protections as this Privacy Policy.
PixiKwik may share information beyond these circumstances only with user authorization.
PixiKwik retains personal information only as long as necessary to operate services, maintain safety, meet legal requirements, resolve disputes, support business operations, and enforce agreements.
Where legally permitted, certain information may be anonymized for analytics and retained without time limitation.
PixiKwik implements administrative, technical, and physical security controls designed to protect personal information. Although no system is completely secure, we work continuously to protect user data.
PixiKwik is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
PixiKwik, Inc.
We will respond to all privacy inquiries within 30 days in accordance with applicable laws.
PixiKwik may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. Your continued use of PixiKwik following such updates constitutes acceptance of the revised Privacy Policy.