Last Updated: April 14, 2026
Welcome to PixiKwik, Inc. (“PixiKwik,” “we,” “our,” or “us”). These Terms & Conditions govern your use of the PixiKwik Platform, Vendor App, and services. By registering as a Vendor, customer, or user on PixiKwik, you agree to comply with these Terms.
These Terms & Conditions include:
By using PixiKwik services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy available at: https://www.pixikwik.info/privacy-policy
Vendors must:
PixiKwik may verify information and approve or deny Vendor applications at its discretion.
Vendors must:
PixiKwik is not liable for vendor product quality or safety issues.
Vendors agree to:
Repeated fulfillment issues may result in suspension or removal.
Refund scenarios include:
(incorrect item, missing items, wrong quantity, mis-picks)
Vendor reimburses PixiKwik for:
If packaging is damaged, unsealed, improperly secured, contaminated, or appears tampered with — or the Vendor fails to provide the correct order — the Vendor is responsible for all additional logistics costs, including:
All associated fees will be deducted from Vendor payouts.
Vendors may not:
0% commission for approved pilot Vendors
PixiKwik’s standard commission rate is 15% per order, unless PixiKwik issues a written promotional offer or temporary commission adjustment.
All promotional offers are time-limited and automatically revert back to the standard 15% when the promotional period ends.
This rate remains substantially lower than delivery platforms such as DoorDash, Uber Eats, and Instacart (25%–35%+).
PixiKwik’s retained platform fee is non-refundable.
Effective May 1, 2026, Vendor Commission will increase to 22%. However, early vendors will be grandfathered in at 15% commission if signed up before May 1, 2026.
PixiKwik collects operational and transactional data to facilitate orders, improve performance, strengthen Vendor tools, and support analytics.
PixiKwik may use aggregated, anonymized data for:
Anonymized data is not tied to any individual. PixiKwik does not sell personally identifiable information. For more information, please see our Privacy Policy at https://www.pixikwik.info/privacy-policy
Vendor access may be suspended or terminated for:
Vendors may close their accounts at any time.
Terms may be updated periodically. Continued use of the Platform constitutes acceptance of updated Terms. Material changes will be communicated via email or prominent notice on the Platform.
PixiKwik respects your privacy and choice regarding SMS communications. Phone numbers and information obtained as part of our SMS consent process will NOT be shared with third parties or affiliates for marketing purposes. Your consent to receive SMS messages is used exclusively for communications directly related to PixiKwik services.
If you have provided consent to receive text messages from PixiKwik, you may receive messages related to the following categories:
Message frequency may vary depending on the type of communication and your engagement level with PixiKwik services.
Expected frequency:
Standard message and data rates may apply to SMS messages you receive from PixiKwik, depending on your wireless carrier’s pricing plan. These fees may vary based on your specific carrier, service plan, and whether the message is sent domestically or internationally. PixiKwik does not charge fees for sending SMS messages, but your carrier may apply charges.
When speaking with a PixiKwik representative, consent may be given verbally. The representative will confirm your consent and log it in our system. When providing verbal consent, you will hear or be told the following message:
When visiting PixiKwik’s website or submitting an online form, you may opt in to SMS communications by checking the SMS consent checkbox. The checkbox is optional – you can submit the form without checking it if you do not wish to receive SMS messages.
If you text PixiKwik at 310-683-0404, you automatically agree to receive text messages from PixiKwik. When you initiate contact via text, you acknowledge the following:
You can opt out of receiving SMS messages from PixiKwik at any time by:
If you have issues with SMS messages or need assistance, you can:
All SMS messages sent by PixiKwik include the following standard disclosures:
If you opt in via online form checkbox, the checkbox must be optional. The checkbox language is: “By checking this box, I consent to receive text messages related to vendor partnerships and PixiKwik updates from PixiKwik. You can reply STOP at any time to opt-out. Message and data rates may apply. Visit our Privacy Policy (https://www.pixikwik.info/privacy-policy) and SMS T&C (https://www.pixikwik.info/terms-and-condition).”
If using the “text us first” method, the following disclaimer is displayed: “Text us at 310-683-0404 to reach PixiKwik about vendor partnerships. By texting, you agree to receive messages from PixiKwik. Reply STOP to opt-out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary. Visit our Privacy Policy (https://www.pixikwik.info/privacy-policy) and SMS Terms (https://www.pixikwik.info/terms-and-condition).”
By opting in to SMS communications, you confirm that:
PixiKwik is committed to protecting your personal information collected through SMS communications.
Your phone number:
For more information about how we protect your privacy, please see our full Privacy Policy at https://www.pixikwik.info/privacy-policy
PixiKwik complies with the Telephone Consumer Protection Act (TCPA) and other applicable telecommunications regulations. We:
PixiKwik may update these Terms & Conditions periodically. We will notify you of material changes via email or prominent notice on the Platform. Your continued use of PixiKwik services following such updates constitutes acceptance of the revised terms.
For questions about these Terms & Conditions, privacy, SMS communications, or your account:
We will respond to all inquiries within 30 days in accordance with applicable laws.
By checking the box, using the Platform, or responding affirmatively to SMS consent, you agree to the PixiKwik Terms & Conditions, Privacy Policy, and SMS Terms & Conditions.